Plantronics EncorePro HW530 Over-the-Ear Headset

BH #PLE530 • MFR #201500-01
Plantronics EncorePro HW530 Over-the-Ear Headset
Key Features
  • Noise-Canceling and Flexible Microphone
  • Compatible with PCs and Desk Phones
  • Fits Over-the-Ear
  • Wideband Audio up to 6,800 Hz
The EncorePro HW530 Over-the-Ear Headset from Plantronics is a lightweight headset that fits over your ear and is compatible with PCs and desk phones with Plantronics audio processors. The HW530 has been designed for use in customer care centers, help desks, telesales, and customer service centers where users will encounter the rigors of call-intensive environments. To this end, the HW530 has been designed to help minimize operational disruptions and downtime while also maintaining the comfort of those using it. The HW530 has been designed with a flexible and noise-canceling mic, soft ear cushions, and Quick Disconnect. Wideband audio (up to 6,800 Hz) helps deliver rich and clear audio and reduce listening fatigue, while SoundGuard technology helps protect against noise spikes above 118 dBA. The HW530 is also durable and has been constructed with laser-welding and metal joints.
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$66.00
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Plantronics EncorePro HW530 Overview

  • 1Description
  • 2Connectivity
  • 3Usage Settings
  • 4Hearing Protection
  • 5Audio Performance

The EncorePro HW530 Over-the-Ear Headset from Plantronics is a lightweight headset that fits over your ear and is compatible with PCs and desk phones with Plantronics audio processors. The HW530 has been designed for use in customer care centers, help desks, telesales, and customer service centers where users will encounter the rigors of call-intensive environments. To this end, the HW530 has been designed to help minimize operational disruptions and downtime while also maintaining the comfort of those using it. The HW530 has been designed with a flexible and noise-canceling mic, soft ear cushions, and Quick Disconnect. Wideband audio (up to 6,800 Hz) helps deliver rich and clear audio and reduce listening fatigue, while SoundGuard technology helps protect against noise spikes above 118 dBA. The HW530 is also durable and has been constructed with laser-welding and metal joints.

Connectivity
Connects to PC or desk phone with Plantronics audio processors
Usage Settings
Telephone-intensive users, including formal customer care centers, help desks, telesales, and customer service organizations
Hearing Protection
SoundGuard technology: acoustic limiting for protection against sounds above 118 dBA
Audio Performance
Wideband audio (up to 6,800 Hz), noise-canceling microphone
UPC: 017229145856

Plantronics EncorePro HW530 Specs

Speaker
Earpiece DesignOn-Ear
Listening ModeMonaural
Physical
Weight0.8 oz / 22.7 g (Headset)
Packaging Info
Package Weight0.305 lb
Box Dimensions (LxWxH)7.087 x 5.433 x 2.205"

Plantronics EncorePro HW530 Reviews

Worse headset EVER!

By Anonymous
Rated 1 out of 5
Date: 2019-10-08

[This review was collected as part of a promotion.] Ideally this looks like a great idea/design however, you would be wrong. The ear piece has a lot of trouble holding the headset to your ear. It is very flimsy and easily breaks at the top part of the head piece that goes behind your ear. The quality of the microphone is poor at best. I would not recommend this headset even if it was free.

Almost perfect

By K from MO
Rated 4 out of 5
Date: 2019-05-20

Absolutely love this headset. My only issue is the over-the-ear detachable clip breaks all the time. The eat loop detaches from the rest of the clip. But when I have a working one, this is by far my favorite headset!

Made by Plantronics, therefore quality has to be high.

By Jeff
Rated 5 out of 5
Date: 2019-03-06

I have a VERY OLD headset and M-12 base from long ago.  Unfortunately, the headset gave out.  But Plantronics still has compatible replacements such as the HW530.   B&H did their usual excellent support and had me a replacement within a few days.

Great headset- poor ear clip

By PEH Bos
Rated 4 out of 5
Date: 2018-10-31

Headset is great and does everything very well- light, good sound, goo micro phone. The problem is the ear clip- breaks very esily and I can't find a replacement- Plantronics doesn't make it easy to find replacements parts- buying a whole new headset is easy but expensive.

Good headset with unforgivable design flaws

By SomePhoneGuy
Rated 2 out of 5
Date: 2018-09-13

I want to like this headset. Sound comes through clear. Voice goes out clear. It WANTS to be a good headset. I hate to wax poetic about the Mirage headset that this replaced, but it just worked. These function, but my experience (shared below) makes it really seem like a downgrade in quality. There is at least 1 serious design flaw. I have bought 20+ for the company I work for and (not exaggerating) probably 80% of them have broke in the exact same place within 3 months. At first I thought it was a rough end-user. Then it happened to me. Then it happened to another person and another. Just through the normal day-to-day operation of the headset. The weak point is a thin piece of plastic that connects the rubber earpiece to the plastic part that connects to the headset itself. I can give the user a replacement part. The problem is it just breaks in another couple of months. I've resorted to super-glueing them back together, which seems to be holding up longer than the actual parts.

Not as good as the TriStar H81

By Michele001
Rated 1 out of 5
Date: 2018-07-09

We've used the TriStar H81 at my office for over 20 years. I guess they no longer make them so the closest thing was the EncorePro 530. This thing wiggles and is not stable on the ear. I'm constantly having to hold the mouthpiece to keep it from wiggling which makes it hard to type and talk. We're stuck with them now but I hate it.

Quality headset

By jmcb
Rated 5 out of 5
Date: 2019-07-12

I've worn this headset for about 2 years now and have only had to replace the padding since it has worn out. I prefer to use the over the head piece personally. I have never had any issues with this item. The quality is amazing. The sound is perfect and it doesn't hurt my ear. I wear glasses and the over the head piece doesn't get in the way either.

Functions great, wears loose.

By ConsumerPete
Rated 3 out of 5
Date: 2019-06-06

[This review was collected as part of a promotion.] The headset WORKS great, but the ear piece doesn't feel secure against the ear and often feels like it may fall off while wearing it. I'd recommend this for users who need to use it occasionally.

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YOUR RECENTLY VIEWED ITEMS

question

Is this used or refurbished?
Asked by: Anonymous
All items in our inventory would be new, unless clearly stated otherwise on the item's page. And for the most part, no used or refurbished items will come up in a search unless you are specifically looking in our Used Department.
Answered by: Yaakov B.
Date published: 2018-08-25

question

What connection type does this headset use? rj-9 or 3.5mm?
Asked by: Anonymous
The connection type is Plantronics QD (Quick Disconnect) plug. You would need to use their Visa M22 adapter for RJ-11 or their DA80 adapter to go to USB.
Answered by: Geoffrey N.
Date published: 2018-08-25

question

DOES IT CONNECT TO PLANTRONICS P10 SYSTEM?
Asked by: Anonymous
Not sure, but I highly recommend that you buy from a place that has real tech support, not B&H. We wound up finding a seller on Amazon with an 800 number who knew how to connect it, and we didn't even buy from him.
Answered by: Steven D.
Date published: 2018-08-25
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